To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved (Approval is given within 1-3 business days)
What items are returnable?
You can return your order within 14 days of your order being delivered.
- The item/s must be in original condition
- For clothing, garments must be unwashed and unworn
- All items must be in the original packaging
Free gifts or promotional items are not returnable!
Are there any charges for return?
- There are no charges for items returned within the 14 day return window. Items returned after the 14 day return window may incur a restocking fee.
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, a credit will be sent to you in the form of a gift card, via email, within 10 working days.