All Stitch & Straw purchases are backed by our 30 day returns policy.

From time to time, you may purchase a product that doesn't suit you or simply doesn't fit. To provide you with the best shopping experience, we offer you a 30-day Return Policy which begins at the time of delivery.

If you return your purchase within the 30 day return window, you will not be charged admin or restocking fees.

So go ahead, shop with confidence!


You can start a return online by visting the RETURNS CENTER and following the prompts.

Providing your purchase is being exchanged within 30 days of delivery, it will be eligible for an exchange

You can make an exchange request by visiting our RETURNS CENTER and following the prompts.

Stitch & Straw is committed to providing you with quality products. All our products are thoroughly inspected before being sent to you. In the event that you believe your item is faulty, please visit the RETURNS CENTER and follow the prompts. If it has been more than 30 days since the delivery of your purchase or you would like further information, please CONTACT US..


If require further assistance, please CONTACT US.