Stitch & Straw

Canggu Bag

$69

Material: Ata Grass and Leather
Measurements:  19,7 cm x 13,3 cm x 13,3 cm
Strap drop: 66cm

So you want a bag that gives you a bohemian look with all the finishing touches, still practical and easy to combine? Our cross-body wallet  shaped ata bag has definitely got you covered! If you usually have extra stuff to carry around and you’re looking for a bag to do it in comfort and style, our brown, Canggu ata Grass handbag will do the job for you. It offers plenty of room inside, it’s fully lined, and it features a secure clip on to keep your belongings safe. 


Please Note: The bag is 100% handmade, therefore, the appearance and size may vary slightly due to the handcrafted nature of it. Furthermore, the color of the inside material may differ.

OUR 14 DAY RETURNS POLICY

From time to time, you may purchase a product that doesn't suit you or simply doesn't fit. To provide you with the best shopping experience, we offer you a 14-day Return Policy within Australia on all products purchased from us.

CHANGE OF MIND RETURNS

We offer a 14 day change of mind return;
Upon receiving your returned item/order, and subject to confirming your return is in “new” condition, you will be issued a store credit voucher via email. This will be equal to the price you paid for the product, less the cost to send the order to you initially.
You will be responsible for the shipping costs to facilitate a change of mind return, irrespective of any discount that may have been applied during the placement of the order.
Items returned must be in ‘as new’ condition. The order must be repacked securely in the original packaging.
This means the product has not been; used, worn, washed, unhung, steamed or dry-cleaned.
Special “Made to order” items are non-returnable.
Orders must be returned within 14 days of delivery to you, in the condition you received it in.

To return your product for Store Credit or Exchange, please follow these simple steps:

(1) Request A Return/Exchange Via Email
Please send an email to stitchandstraw@gmail.com
In the subject line please include your order number, name and return type (Exchange/Return/Damaged).

(2) WAIT FOR YOUR RETURN NUMBER
Please allow 1-3 business days for us to process your return request. We will send you a return number, please print this number on this form. For exchanges, please leave a note requesting which size you would like so we can put a hold on it, if it is currently available.

(3) Pack And Send Your Return
Once you have requested a return, you will be emailed a return number from us. Please write the number on this form and send it back to us with your returned item/s. Please send to the address at the bottom of this form.

(4) Send Us The Parcel Tracking Number
 
Please email us the tracking number for your return. Please allow 5 business days after being received at Stitch & Straw for your return to be processed.

    CLOTHING RETURNS/EXCHANGES

    We offer a 14 day (from delivery date) Return/Exchange of clothing. The clothing must be returned under the following conditions; 

    • Merchandise must be returned within 14 days from the date of delivery.
    • Merchandise must not be stained, washed, worn or perfumed.
    • Due to hygiene reasons, socks and underwear cannot be returned.
    • Merchandise must have all tags attached. 

    FAULTY ITEM RETURN

    Stitch & Straw is committed to providing you with quality products. All our products are thoroughly inspected before being sent to you. In the unlikely event that you believe your item is faulty, please email us at Stitchandstraw@gmail.com.

    Please ensure as soon as faulty/damaged items arrive, photos of the packaging/packaging damage/product/product damage are taken. Failure to do so may result in exchange/refund/return ineligibility. 

    Please follow the online return steps above under the online returns heading. Also, if possible please include a photograph of the fault to help us with your enquiry. 
    If upon assessment your product is found to be faulty, we will refund you the item purchase amount. Please allow 2-5 days for delays in banking.

    CONTACT US

    Please feel free to contact us if you have any further questions regarding the return of your purchase.
    Email:  Stitchandstraw@gmail.com

     

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